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CLIENTS AND PATIENTS

CHAPERONE policy

Introduction
The purpose of this policy is to ensure that patients undergoing examinations, investigations, or procedures are offered the presence of a chaperone.

What is a Chaperone?

A chaperone is a trained member of our team who can be present during your consultation, examination or procedure to support you and help ensure your comfort, dignity, and safety.

All chaperones respect your confidentiality.

When will a Chaperone be offered?

You can request a chaperone at any time, for any appointment.

A chaperone will be offered by STAR:

For all intimate examinations
When an examination or procedure could be perceived as intimate or distressing
When a clinician feels it is appropriate to safeguard the patient or themselves

Do I have to accept a Chaperone?

You may accept or decline a chaperone, and importantly, change your mind at any point.

Your decision will be respected and recorded in your medical notes.

Who can act as a Chaperone?

A chaperone is a trained and impartial member of staff who is present during an examination, investigation, or procedure.

A family member or friend does not qualify as a formal chaperone but may be present at the patient’s request in addition to a formal chaperone, subject to clinical appropriateness and consent.

Where possible, we will try to meet any preferences that you may have.

What if a Chaperone is not available?

If a chaperone is unavailable and the examination / procedure is not urgent, we can rearrange your appointment for you.

Review of Policy

This policy will be reviewed annually or sooner if CQC guidance changes; legislation is updated; and/or an incident or audit identifies the need for revision.

Thank You
By respecting this policy, you help us provide the best care and protect everyone’s privacy.

If you have questions, please ask a member of staff.

STAR Clinic
info@starclinic.co.uk

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